Privacy Policy

Nickelcity Property Solutions LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect, why we collect it, how we use it, and your rights regarding that data when you visit our website or engage our services.

1. Information We Collect

Information You Provide Directly

When you request an estimate, fill out a contact form, or communicate with us, we may collect:

• Full name
• Email address
• Phone number
• Property address and details relevant to your project
• Any additional information you voluntarily include in messages or project descriptions

Information Collected Automatically

When you visit our website, we may automatically collect certain technical data, including:

• IP address and approximate geographic location
• Browser type and operating system
• Pages visited, time spent, and referring URLs
• Cookies and similar tracking technologies used for basic site analytics

2. How We Use Your Information

We use the information we collect to:

• Provide estimates and coordinate services — respond to your inquiries, schedule inspections, and deliver property maintenance, repair, or renovation services
• Communicate with you — send project updates, confirmations, and follow-up correspondence related to your request
• Improve our website and services — analyze usage patterns through internal analytics to enhance the user experience
• Comply with legal obligations — fulfill regulatory, tax, or reporting requirements as applicable

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only in the following circumstances:

• Sub-contractors and service partners — we may share relevant project details (such as property address and scope of work) with licensed sub-contractors who assist in delivering our services
• Third-party vendor platforms — for corporate clients, we may interface with compliance and vendor management systems such as Avetta or NetVendor as required by your organization
• Legal requirements — we may disclose information if required by law, regulation, court order, or governmental request
• Business transfers — in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to collect analytics data and improve your browsing experience. You can control cookie preferences through your browser settings. Disabling cookies may limit certain website functionality but will not prevent you from contacting us or requesting services.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Contact and project records may be retained for business continuity, warranty, and legal compliance purposes.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Delete your personal information, subject to legal retention requirements
• Opt out of non-essential communications at any time

To exercise any of these rights, please contact us at info@nickelcitysolutions.com. We will respond to your request within 30 days.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party website you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a minor, we will take steps to delete that information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last updated" date at the top of this page. Your continued use of our website after any changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:

• Email: info@nickelcitysolutions.com
• Phone: (347) 605-4386
• Business Hours: Mon–Fri 8:00 AM – 6:00 PM, Sat 9:00 AM – 2:00 PM